Professor: Marie-Claude Trudel
In this era of communications technology, cultural organizations need to maintain reliable data on their business activities in order to offer the consumer a high-quality service and/or an exceptional experience. Reliable data are also the basis for sound management. The production of reliable data requires (1) a profound understanding of the business processes by which data are collected, generated and/or transformed; and (2) mastery of concepts related to data modelling, to enable the creation of quality databases. In this course, students learn how to create information systems designed specifically for cultural organizations and how to develop the skills necessary to manage information systems in any field.