The MMIAM Journey

A blog about the Master of Management
in International Arts Management program

About us

Laura Adlers, M.M., Editor Laura Adlers completed her Master of Management in International Arts Management (M.M.) in 2015, through studies at HEC Montréal, Southern Methodist University in Dallas, Universidad de los Andes in Bogotà, and SDA Bocconi in Milan. She is the Editor of the MMIAM blog, a new initiative designed to share stories about …

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Audacious New Moves Open Les Grands Ballets’ Season

Alain Dancyger is the Executive Director of Les Grands Ballets Canadiens and a member of the MMIAM International Advisory Committee. In 2017, Alain, his team and his partners (Agora de la danse, Tangente and l’École de danse contemporaine de Montréal) realized the dream of creating “Espace danse”, an extraordinary international centre for dance in the …

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Subscribers’ Overall Evaluation of a Multi-experience Cultural Service, Tolerance for Disappointment, and Sustainable Loyalty (Abridged)

by Zakia Obaidalahe, Francis Salerno, François Colbert. Both the core product and the peripheral services can trigger emotions in audience members[i]. Indeed, consumers who experience a positive emotion while attending a concert are likely to recommend the orchestra, while negative emotions tend to produce the opposite effect. The consumer’s satisfaction can be seen in terms …

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From Buddies to Brampton: Managing Cultural Policy and Planning in One of Canada’s Fastest Growing Cities

Brendan Healy was Artistic Director of the world-renowned Buddies in Bad Times Theatre in Toronto for seven seasons. He graduated from the MMIAM program in 2016 and is now the Artistic Director of Performing Arts for the City of Brampton.  What motivated him to pursue the MMIAM program and how has his career path changed …

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